Best Price Guarantee 

Book with peace of mind with our Best Price Guarantee! If you find a lower public fare for the identical itinerary and stateroom on HollandAmerica.com within 72 hours of your original booking, we’ll gift you Onboard Credit worth 120% of the difference. Simply submit a Best Price Guarantee web form now to claim your savings.

Terms & Conditions

Best Price Guarantee (the “Guarantee”) is only available to legal residents of the 50 US/DC or Canada. If a guest books select cruise departures (the “Original Booking”) and such guest finds an active, publicly available (as explained below), and lower Cruise Fare for the identical verified booking on the Holland America Line (“HAL”) website (HollandAmerica.com) within 72 hours of the booking creation date (the “Located Cruise Fare”), they can submit a Best Price Guarantee claim form and Holland America will give the guest an On Board Credit with a value of 120% of the difference between what the guest actually paid for the Original Booking and the Located Cruise Fare.  The Located Cruise Fare must be a publicly and currently available Cruise Fare, available on HollandAmerica.com, and consist of the identical details as the Original Booking (including but not limited to, on the same ship as the Original Booking, the same sail dates, the same stateroom category, the same number of guests, same bundle (Have it All or Have it All Early Booking Bonus) and be booked under the same conditions) to be eligible. ‘Publicly available’ means that the Cruise Fare must be available to all guests, without any additional eligibility or required qualifications to qualify; ‘publicly available’ does not include unpublished, negotiated Cruise Fares with corporations, travel agencies, groups, associations, or other Cruise Fares that are specifically agreed upon by HAL and for a specified and limited group. HAL will only consider/compare the Cruise Fare from the Original Booking against the Cruise Fare from the Located Cruise Fare; no credits or other incentives will be considered. Determination as to whether the Located Cruise Fare is identical to the Original Booking will be in HAL’s sole discretion. Located Cruise Fare must be in the same currency that Original Cruise Fare was booked (USD or CAD) and must be live/available for purchase for US/Canadian residents. To submit a Best Price Guarantee claim, Guest must fill out a claim form with all required information, including providing screenshot proof of qualifying lower Located Cruise Fare. The form must be submitted within 72 hours of the Original Booking’s time/date of booking to be considered. If HAL can verify and process the guarantee claim, it will apply the OBC to the guest’s booking number. Cruise fares on websites that require a password or paid membership to complete the booking, except HollandAmerica.com, are also ineligible. Guarantee claim will be denied if HAL is unable to independently verify the Located Cruise Fare and may be rejected if it is incomplete or is submitted in a language not used on HollandAmerica.com. HAL may deny claims relating to a time during which there is an outage, technical issue or circumstance beyond HAL’s reasonable control. If HAL verifies the guest’s Best Price Guarantee claim, and HAL awards the guest an OBC, HAL will apply the OBC to the guest’s onboard folio. OBC must be used on the Original Cruise, expires at the end of such cruise, and may not be used in the casino. Limit: One (1) Guarantee submission per booking and one (1) OBC per person/booking/stateroom for the Original Booking; such OBC’s value cannot exceed $2,000. OBC will be awarded in USD. OBC is non-refundable, non-transferable, and has no cash value. Limit: One (1) OBC through the Best Price Guarantee per stateroom. OBC can be applied while on the cruise portion of Alaska Cruisetours only. All decisions and factors regarding this Guarantee and any claim will be determined by HAL in its sole discretion. HAL reserves discretion for applying this Guarantee and awarding a make good, if any, to a guest. HAL is not responsible for any errors in connection with this Guarantee, including any typos or printing or technology errors. HAL reserves discretion for applying this guarantee.  The guarantee and/or its terms may be modified or withdrawn without prior notice. Other restrictions and exclusions may apply. Ships' Registry: The Netherlands.